CANCELLATION AND REFUND POLICY


Our policy for the cancellation and Refund will be as follows


CANCELLATION POLICY
Cancellation of an order is not possible if the order has already been dispatched.
Cancellation is also not applicable for PERSONALIZED ORDER.

If the order is ready for shipping, 50% cancellation fee is levied (If the full amount was already paid) and the remaining amount will be refunded to the customer within 6 to 7 working days from the cancellation date.


REFUND POLICY
Refund is applicable only under three circumstances
1. No refund, if the customer already paid 50% or 60% for an advance.
2. 50% refund, if the order is cancelled by the customer before dispatch (If the full amount was already paid).
3. 100% refund, if Merlin Food Products (Chocolate Boy) could not process the order due to reasons like unavailability of stocks or resources.

The refund amount will be returned to the customer within 6 - 7 working days.

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For Enquiries Call

​80561 78007

95431 11195

Chocolate Boy
#21, New Street, AyanavaramChennai, Tamil Nadu600023IN
Phone: 9543111195 Website: http://www.chocolateboy.in